I know this is going to be a light-bulb moment for me but I haven't been able to figure it out yet. I'm configuring SA and at the vCenter SSO credentials page. I put in the credentials and get the following error:
Installation aborted - could not authenticate to vCenter Single Sign On due to time difference. Please synchronize the clocks of Support Assistant Virtual Appliance and vCenter Single Sign-On server and retry the operation.
I changed the timezone for the SA appliance to match that of our vCenter server and I'm still getting that error. I noticed that the time is off by 7 hours on the appliance so I tried to trick it by setting the timezone to somewhere in Europe (which then showed the same time as vCenter), but it still failed. Any assistance would be greatly appreciated.