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Re: Preview Failed with Error

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The logs confirm that the Libre Office command timeout is being exceeded. Can you run the following command on your data node(s) to increase the timeout to 120s

 

sudo -u zimbra zmlocalconfig -e oo_command_timeout=120000

sudo -u zimbra zmlocalconfig -l

 

The final command forces a reload without you needing to restart the server to pick up the change.

I am hoping that 120s should be enough for Libre to convert the ppt, but you may have to increase the timeout to 180s if 120s does not work.


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